Warranty & Returns

As an Australian Retailer you are protected by Australian Consumer Law and as such all products sold to you by thedronecompany.com.au must be fit for sale. 

You are guaranteed that the goods you buy from thedronecompany.com.au:

  1. are of acceptable quality
  2. match the description, sample or demonstration model you were shown
  3. are fit for their intended purpose
  4. will have express warranties honoured.
You will be entitled to a refund should any product not meet these standards.
In the case of a refund we may direct you to send the goods directly to the manufacturer or distributor for speedier service.
You are responsible for returning the product and associated costs.
Always contact The Drone Compnay first before returning a product.

UNAVAILABLE PRODUCTS:

If products are unavailable you will be offered an immediate refund in full of your purchase. This is done on a "as soon as possible" basis byThe Drone Company, though please understand that the actual refund may take 24hrs - 72hrs to process depending on which financial institutions are involved.